Underage Gambling Policy
Last Updated: March 1, 2026
Our Commitment
At Zizobet, we are unequivocally committed to preventing underage gambling. Gambling by minors is illegal, harmful, and strictly prohibited on our platform. We consider the protection of children and young people from gambling-related harm to be one of our most important responsibilities.
We work tirelessly to ensure that no one under the legal gambling age can access our platform, and we take immediate action to address any instances where this may have occurred.
Legal Gambling Age
You must be at least 18 years of age to use Zizobet.
In some jurisdictions, the legal age may be higher (19, 21, etc.)—you must meet that higher requirement.
This applies to all activities: creating an account, making deposits, placing bets, playing games, withdrawing funds, and participating in promotions.
There are no exceptions—even with parental consent, individuals below the legal age cannot use our services.
Why Age Restrictions Exist
- Brain Development: Young people are more susceptible to addictive behaviors
- Financial Vulnerability: Limited resources and understanding of financial implications
- Decision-Making: Still developing skills to assess risks
- Long-Term Harm: Early gambling increases risk of problems later in life
- Legal Protection: Laws exist to protect young people
Our Prevention Measures
Registration Controls
- • Date of birth verification blocks under-18s
- • Users confirm legal age when accepting Terms
- • Clear age restriction notices during registration
Identity Verification
- • Government-issued ID required
- • Cross-referencing with verification databases
- • Partnership with specialized providers
- • Enhanced due diligence if any doubt
Ongoing Monitoring
- • Regular re-verification of details
- • Analysis of account patterns
- • Monitoring communications
- • Review of flagged accounts
Staff Training
- • Comprehensive underage prevention training
- • Recognizing signs of underage accounts
- • Proper handling procedures
Withdrawal Verification
Full age verification must be completed before any withdrawal. If verification reveals a customer is underage, the account is immediately closed.
Marketing Restrictions
- No imagery or themes appealing to children
- No celebrities/influencers popular with minors
- No advertising on platforms aimed at minors
- Age-gating on all social media advertising
- Affiliate partners must comply with our policies
Consequences of Underage Gambling
If Discovered
- •Immediate Account Closure: Closed upon discovery
- •Bets Voided: All bets cancelled
- •Winnings Forfeited: No winnings paid
- •Deposits Returned: Original deposits returned to parent/guardian
- •Permanent Ban: Cannot create accounts in the future
Additional Actions
- Incident logged and reported to compliance team
- Reported to Malta Gaming Authority if required
- Review of how access occurred
- Improvements implemented to prevent recurrence
Legal Consequences
Underage gambling is a criminal offense. Adults who facilitate minors gambling may also face legal consequences.
If You Are Underage
If you are under 18, please understand:
- It is illegal for you to use our platform
- Gambling can become addictive—young people are particularly vulnerable
- The law exists to protect you
- There are many other forms of entertainment without these risks
If You Have Already Accessed Our Platform
- Stop immediately—do not place more bets
- Tell a trusted adult (parent, guardian, teacher)
- Contact us to close the account
We will handle it confidentially and return deposits appropriately.
Worried About Your Gambling?
If you've been gambling and are worried, talk to someone:
- GamCare: www.gamcare.org.uk (resources for young people)
- Childline (UK): 0800 1111 (free, confidential)
- A trusted adult: parent, teacher, school counselor
Information for Parents and Guardians
Understanding the Risks
- Early gambling increases adult problem gambling risk
- Online gambling is easily accessible
- Gambling-style games (loot boxes) may normalize behavior
- Advertising and social media can influence young people
Signs of Underage Gambling
Behavioral Signs
- • Unexplained need for money
- • Secretive behavior around devices
- • Mood swings
- • Declining interest in hobbies
- • Missing money from home
- • Excessive interest in sports statistics/betting
Digital Signs
- • Unusual browser history or hidden activity
- • Unfamiliar apps
- • Emails from gambling companies
- • Bank account irregularities
How to Protect Young People
Have Conversations
- Explain gambling, its risks, and age limits
- Discuss how gambling works and the house edge
- Address gambling-style elements in video games
- Make clear gambling is for adults only
Secure Your Accounts
- Never share gambling login details
- Don't save passwords on shared devices
- Use strong, unique passwords
- Enable two-factor authentication
- Log out after each session
Protect Payment Methods
- Keep cards secure
- Monitor bank statements
- Set up transaction alerts
- Consider cards with spending controls for young people
Use Parental Controls
- Enable controls on all devices
- Use filtering software to block gambling sites
- Monitor app installations
- Set up separate user accounts for children
Filtering Software
Parental Controls
- Net Nanny: www.netnanny.com
- Qustodio: www.qustodio.com
- Norton Family: family.norton.com
- Kaspersky Safe Kids: www.kaspersky.com/safe-kids
- Circle: meetcircle.com
Gambling-Specific Blocking
- Gamban: www.gamban.com
- GamBlock: www.gamblock.com
- Betfilter: www.betfilter.com
Device Controls
- iOS: Screen Time settings
- Android: Google Family Link
- Windows: Family Safety
- Mac: Screen Time
- Gaming Consoles: All have parental controls
If You Discover Underage Gambling
- Stay calm—don't approach with anger
- Have an open conversation to understand how/why
- Contact gambling operators to close accounts
- Review financial impact
- Implement blocking software
- Seek professional help if needed
- Contact us if they have a Zizobet account
Resources for Parents
- GamCare: www.gamcare.org.uk
- YGAM: www.ygam.org (Young Gamers and Gamblers Education Trust)
- Internet Matters: www.internetmatters.org
- Parent Zone: parentzone.org.uk
Reporting Underage Gambling
If you know or suspect someone under 18 is using Zizobet:
Report to Zizobet
- Email: underage@zizobet.com
- Phone: +356 2778 0500
- Live Chat: Request compliance team
Please provide: username/email (if known), details about the individual, how you became aware.
Report to Regulator
- Malta Gaming Authority: www.mga.org.mt
- Email: support.mga@mga.org.mt
Our Continuous Improvement
- Regular policy and procedure reviews
- Investment in latest verification technology
- Industry collaboration on best practices
- Close regulatory relationships
- Ongoing research monitoring
- Feedback welcome on improvements
Contact Us
- Underage Concerns: underage@zizobet.com
- Responsible Gambling: responsiblegambling@zizobet.com
- Customer Support: support@zizobet.com
- Live Chat: 24/7 on our website
- Phone: +356 2778 0500
Summary
- You must be 18+ to use Zizobet
- We use comprehensive age verification measures
- Underage accounts are closed immediately, bets voided, winnings forfeited
- Parents should use parental controls and secure their accounts
- Report suspected underage gambling to us
Remember: Gambling is strictly for adults. There are no exceptions.